NatWest payments go missing from accounts, angry customers complain on Twitter

NatWest was flooded with complaints of “missing payments” this morning.

The bank confirmed on Twitter that a computer glitch is causing the problem.

A spokesman for NatWest said: “We are aware of an issue with our overnight process which has resulted in some of our customers not having credits or direct debits being applied to their accounts.

“We are working to get this resolved as quickly as possible and apologise to customers for the inconvenience caused.

“To any customers concerned about the implications of this issue we advise them to get in touch with our call centres or come into a branch where our staff will be ready to help. We will ensure no customers are left out of pocket as a result of this issue.”

Twitter is abuzz with customer complaints this morning:

 

 

 

 

 

 

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