Zero-hours contract workers happier than other employees, report finds

Employees on zero-hours contracts are more likely to be happy with their work-life balance than other employees, a Chartered Institute of Personnel and Development (CIPD) study has found.

Research among 2,500 adults found that workers on zero-hours contracts are as happy with their job as any other worker.

Only 58% of UK employees said there were happy with their work-life balance, compared to 65% of those on zero-hours contracts.

Employees on zero-hours contracts are offered no guaranteed work but are expected to be ready to work as soon as requested.

Over half of the 456 zero-hours workers questioned in the study did not want with more hours.

Back in August, Nine out of 10 McDonald’s employees were found to be on zero-hours contracts.

Peter Cheese, chief executive of the CIPD, said: “The use of zero-hours contracts in the UK economy has been underestimated, oversimplified and in some cases, unfairly demonised. Our research shows that the majority of people employed on these contracts are satisfied with their jobs.”

Cheese added: “However, we also recognise that there is a need to improve poor practice in the use of zero-hours contracts, for example the lack of notice many zero-hours staff receive when work is cancelled.

“If this is unavoidable then employers should at least provide some level of compensation. In addition, it seems that many employers and zero-hours staff are unaware of the employment rights people on these types of working arrangements may be entitled to.”

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