Ryanair profits are up a huge 66% to £614m

The airline we love to hate has done better than expected – and has ordered new planes

Analysts knew Ryanair was in for a good year, but it’s 66% rise in profits in the year to March 2015, was ahead of expectations.

The Irish airline made a €867m (£614m) profit after operating costs fell thanks to low fuel prices and attracting 11% more customers with a pledge to improve services.

Its “Always Getting Better” customer experience programme was successful in bringing “millions of new customers to Ryanair”, chief executive Michael O’Leary said.

“Our AGB programme is transforming our customer experience, our service, and the way we listen and respond to our customers,” he said.

“We have won substantial traffic and share gains in all markets.”

New aircraft

To meet increasing demand on top of the 90.6 million customers last year, Ryanair has announced it has ordered 183 Boeing 737-800 planes arriving from 2014-18 and 200 Boeing 737 Max 200s arriving between 2019-2023.

The new planes will by 18% more energy efficient than the existing fleet.

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